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Descriptif du poste

Our  Atlanta-based staffing agency, is looking for a self-starter Bilingual Spanish Field service industrial Electrician M/F to deliver the desired customer service experience.

YOUR MISSIONS

  • Have in-depth equipment knowledge, but also be able to “think outside the box” when necessary ;
  • Provide customer service and support during field visits and tie workflow to schedules to ensure maximum efficiency ;
  • Prepare and submit timely and detailed service reports and document expenses ;
  • Manage all on-site installation, maintenance, repairs, and testing tasks to ensure proper documentation of all related processes ;
  • Diagnose equipment technical problems and initiate appropriate solutions ;
  • Identify and document processing equipment that need improvement ;
  • Collaborate with the Corporate technical group and share information across the organization to build positive relationships with customers ;
  • Satisfy customer needs by making appropriate recommendations to resolve operational problems ;
  • Establish assistance by studying system requirements, including ordering and gathering essential components and parts, completing the installation, and performing quality assurance tests ;
  • Service customer accounts by analyzing work orders, planning a daily travel schedule, reviewing concerns, conducting performance tests, and resolving problems ;
  • Maintain customer satisfaction by using creativity and ingenuity to investigate complaints, identify resolutions, suggest enhanced operating techniques, and recommend equipment design improvements.

Profil recherché

  • Technical degree or certification ;
  • Proven field service experience ;
  • Superb customer service, communication, and self-management skills ;
  • High-level ability to test, troubleshoot, service, and repair automated processing equipment ;
  • Experience with Allen Bradley PLC systems and electrical troubleshooting ;
  • Project management skills are helpful ;
  • Ability to read electrical schematics and blueprints ;
  • Ability to adapt to dynamic work schedules and work flexible shifts ;
  • Knowledge of Microsoft Office programs ;
  • Ability to work in a Cold/wet environment ranging from 36-38F ;
  • Ability to lift parts and equipment parts weighing up to 75 lbs ;
  • Stainless steel welding and minor fabrication capability ;
  • Bi-lingual in English and Spanish ;
  • Awareness of chemical and hazardous material handling, PPE equipment and GMP requirements as they apply to a food processing environment ;
  • Certified to drive forklifts and rig equipment safely.

Freelance - Field service industrial Electrician (M/F) Freelance - New York - [SS94]

location Postée le 08/09/2022

location New York

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